Shipping & Returns

SHIPPING

We aim to dispatch all orders within 48 hours of purchase.
For pre-order items, dispatch will happen around the release date shown in the product description. Occasionally, delays can occur due to factors outside our control, such as supplier issues.

If your order hasn’t arrived within a reasonable timeframe, please contact our Customer Service at services@8merch.com

RETURNS

We want you to be completely happy with your purchase. If you’re not, you can return items within 14 days of receipt in their original, unused condition and packaging for a refund.

Important information:

• Customers are responsible for return shipping costs.
  
• We do not offer exchanges. To get a different item, please return your original purchase for a refund and place a new order.
  
• Please contact Customer Service at services@8merch.com before sending any returns. We recommend tracked shipping, as we cannot accept responsibility for lost or damaged parcels.
  
• Refunds are processed within 14 days of receiving your return.
  
• Postage costs are non-refundable unless the item is faulty or damaged.
  
• Returns sent after 14 days may not be accepted.
  
  

For more information, please see our Terms & Services